Changing Providers? Take These Steps Before the Service Call

According to the American Consumer Satisfaction Index survey, the least popular industries in the U.S. last year were internet service providers and subscription television services. Customers get fed up and decide to switch providers, figuring another option has got to be better than their current service.

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If you’re planning to switch providers, be sure and contact Elite Media first. One of the most common calls we get from our clients is that their universal remote isn’t working any longer or the home network is acting funny. And far too often the reason is the homeowner has changed providers and needs us to re-program their remote or system.

How can you avoid this happening to you?

Call us before you schedule your service call. We can plan to have one of our technicians on hand as soon as your new service is up and running so you’re never sitting at home with a remote that isn’t working and unable to access your favorite programs.

Don’t be reactive. Be proactive!